Privacy Policy

SilpaTour is owned and operated by SEVORSE PRIVATE LIMITED (referred to as "we", "us", "our", or "the Company"). This Privacy Policy explains how we collect, use, and protect your information when you access our website and use our beta voice translation services.

1. Information We Collect

At SilpaTour, we prioritize the protection of your personal and audio data. We collect two types of information:

• Account & Registration Details: When you sign up for our beta, we collect your name, email address, country, and information about your primary translation use case.
• Technical Usage Metadata: Standard, non-identifying telemetry such as browser type, operating system, and timestamp data.

2. Processing of Speech and Audio Data

Our core real-time voice translation pipeline processes audio inputs ephemerally. Here is how your translation audio is handled:

• No Audio Storage: Audio fragments sent via WebSockets are processed in volatile memory (RAM) and immediately discarded once translated. We do not store, log, or persist audio files or transcripts.
• No Model Training on User Voice: We do not use your voice recordings, transcripts, or personal data to retrain our AI models, unless you explicitly opt-in to share transcripts for quality improvement.

3. How We Use Information

We use the details collected during beta signup strictly for:

• Managing waitlist status and provisioning beta access accounts.
• Answering customer queries and providing technical support.
• Improving our web application experience and optimization.

4. Cookies and Web Analytics

We use cookies to maintain your session preferences and understand overall website performance. You can disable cookies in your browser settings, though some interactive elements may not function correctly.

5. Data Security

We employ commercial-grade measures to secure your data from unauthorized access or modification, including SSL/TLS encryption for all internet traffic. As our product runs on ephemeral cloud nodes, your translation audio is secure by design.

6. Third-Party Service Providers

We use reputable hosting partners (such as Amazon Web Services) to run our systems. These service providers only process data under our instructions and are bound by strict confidentiality requirements.

7. Contact Information

If you have any questions about this Privacy Policy or our translation security practices, please contact us at: